ONARA Ops keeps getting better.

Added

• +One Schedule card on the job (21 Oct): the day, a start time, how long, and who's on it as a tick list, with one Save. Nobody has to be assigned to put a day on it; tick as many of the crew as you like, the first ticked runs it, and new people are told when you save. Clear the day and save to take it off the schedule. The date form under Details and the old Assigned to card are folded into it. Suggested times look at the whole team: pick how many people, and Book the earliest puts the first free time on the job in one tap, around everyone's other jobs and leave, the ones already working in that suburb first; See the options lists them instead. A job awaiting the client's confirmation is a soft hold, offered but marked; a booked job blocks. Asked for by a member who found scheduling the boys fiddly
• +Got it on a note (20 Oct): a note that tags someone with @, or goes to the crew, now shows at the top of the job on their phone with a Got it button. One tap, and the office sees under the note who has seen it and who has not (Got it: Heith 7:12am, Jack not yet), with a bell when they tap. The third of the three builds from the Nupoint crew feedback
• +Booked, or awaiting the client (20 Oct): on a job next to the date, mark it Booked with the client or Awaiting client confirmation, your own tick, nothing sent to the customer. The mark shows on the team Day view, the week board (the Unassigned lane too) and the Schedule page. A job put on a time that overlaps a booked job for the same person, or in the Unassigned lane, is flagged, never stopped: the job page names the booked job, the Day view's row says Clashes with a booked job, the block is ringed red. Asked for by an office that books work before it is allocated and needed the booked jobs to stand out
• +Types of work, and the Quoted stage is now Awaiting approval (20 Oct): under Settings, Types of work, set how work comes to you (make safe, report, maintenance, quoted, web enquiry, your own words), pick one on each job, and see it on the job and the jobs list. Job types stay for the trade. The job stage Quoted now reads Awaiting approval everywhere: the quote has gone out and the customer has not answered. Asked for by an office whose quoted work is a kind of job, not a stage
• +The site contact from the job form (20 Oct): under Which site?, a Site contact fold shows the name and phone on file; change them there and they are saved on the site with the job, so the next job at that site has them too
• +The scope of works lands on the job (20 Oct): when a quote is accepted, from the customer's link, by you, or signed on site, the lines they said yes to go onto the job's description for the crew to read on their phone: the accepted option's lines, section headings and quantities, never a price. It sits under anything already written; an accepted quote given its own job later brings it across too. Asked for by an office that wanted the crew to find the scope without opening the quote
• +The crew's cards sit with the crew (20 Oct): on a job, Note to the crew and Sent to the crew now sit right under Schedule, instead of at the bottom under the diary; on a phone the note card starts folded to its heading, like the others. Each line under Sent to the crew opens to show the text, email or app note exactly as it went, so you can see what your crew were told. Asked for by a member dispatching at 6am
• +Hours a week at a time (20 Oct): on Timesheets, under Your week, pick the day, pick the job, type the hours, done. No need to open each job first. Same rules as the Hours card on a job: today or earlier, 8.5 or 8:30, and a week that has been sent is closed. Asked for after a crew member said a timesheet is how it feels in his head
• +The morning run (20 Oct): at 6am everyone on the tools gets one notification with their day in a sentence, 3 jobs today. First one 7:00am, Split system install at 31 Stirling Hwy, Subiaco, with Sam. A tap opens their home screen, which now leads with a Next job card: the time, the job, the address with Directions, who else is on it, the labels that matter, and Driving there and Clock on. The rest of the day sits under it. Nothing booked, no notification. Asked for by a crew member who wanted the app to tell him what he was doing next
• +A clock left running is caught, not banked (20 Oct): a clock that runs past 12 hours is closed off with the job's booked length (or 8 h) as an estimate, the person gets a push and a question on their home screen, Forgot to clock off? What time did you finish?, and their answer sets the real hours. Until then the entry is marked as an estimate on the job, on their week and on the office timesheet, and the office gets a bell. It used to record the first 16 hours as if they were worked
• +Tag someone in a job note (19 Oct): type @ and their name, or tap the name under the box, and the note goes to them the way a note to the crew does, the app on their phone, else a text, else an email, and it is logged on the job. Two people sharing a first name are tagged by their full name. Asked for by a member who wanted to flag an important note to one person
• +The crew's home screen leads with what's next (19 Oct): Today's jobs in time order with Driving there and Clock on, then the next day that has work, and everything else on their list folded underneath. Asked for by a crew member who had to open the schedule to find out what he was doing next
• +Hours on a job take a date (19 Oct): the Day box on the Hours card, today unless you change it, so a week worked before the app, or logged elsewhere, can be put in day by day. Hours take 8.5 or 8:30, and every entry reads as hours and minutes (8 h 44 min, not 8.73 h). A crew member's own week stays closed to new hours once it is submitted, as it is to edits
• +Tap a day on the Schedule to open it as a timeline (19 Oct): hours down the side, each job a block from its start for as long as it is booked, side by side when two overlap, jobs with no time in an Any time row above. Tap the block to open the job, tap the day again for the whole week
• +The Schedule as a week across the top (19 Oct): seven days in a row, a count on each, with that week's jobs listed underneath in time order. Tap a day to see just that day, tap again for the whole week; 14 days puts the fortnight across instead and your phone remembers. Month and the full list are one tap away. Asked for by a member who wanted the week in a line and the month only when he goes looking for it
• +The Help centre on a phone (19 Oct): each topic starts folded to its name and count, a tap opens its guides, and search still finds anything straight away. Thirteen screens down to one
• +Invoices into Xero awaiting payment (19 Oct): under Settings, Xero, choose whether new invoices arrive as drafts or go straight to awaiting payment, approved with the due date and your sales account code on every line, nothing to add in Xero. Asked for by the office at a member who was re-keying every draft
• +Change the customer on a job or an invoice (19 Oct): the Customer card on a job says Change and opens the edit form at the customer box (it was always there under Edit). An invoice that has gone out can be moved to the right customer from its page, Change customer; the number, the lines and the link stay as they are
• +Late starts and overruns on the team day (19 Oct): when someone answers the phone's start question with a later time, or says they're still going, the job on the Day view says so on their row: Start pushed back to 10:30am, Running 1 h 15 min over. Only on the day it was said
• +How long a job takes, on the job itself (19 Oct): a How long box on the job form (quarter hours, 15 minutes to 12 hours) sets the length the team schedule draws and the time the crew's phone asks if they're done. It used to be set only by stretching the job on the week board
• +The job page on a phone is shorter (19 Oct): Hours, Materials, Purchase orders, Customer sign-off and Files start folded to their heading with the total still showing, a tap opens each. Under Team the add-a-member form sits behind a button on a phone, and the Activity log shows 50 at a time with Show more
• +Today's run on the phone's Overview (18 Oct): under the tiles, today's jobs in time order with who is on each and whether they are on site, Call and Directions on each, then tomorrow's count. The Today tile opens the full day
• +The schedule on a phone (18 Oct): the team week and the team day are lists, one block per day and per person with their jobs in time order, instead of a grid you swipe across. Tap a job on the week to move it, hand it over or change its time; tap one on the day to open it. The colour key sits behind a button, and on the Schedule page the map does too, so the jobs come first
• +A phone pass over every page (18 Oct): the price list reads properly again, Create invoice and Create quote are back in view on the job page, the Price box in the quote and invoice builders has room, tapping an invoice or quote title opens it in one tap, and the week board’s move panel can be saved with the bottom bar out of the way
• +The phone asks at the job's start time: On site yet? Yes now, yes since a time you pick (your clock starts from then), or not yet, push it back to a later time, which moves the job on the schedule and tells the office with a diary line and a bell. At the expected finish it asks: All done? Done stops your clock; still going, slide to how much longer you reckon and the office is told you'll be on site that much longer, then it asks again when that time is up. The office (owners, office managers, operations) get these as phone notifications: “Sam has pushed back their start time to 10:30am”. Businesses with timesheets on, and the crew needs the app for the push
• +Each Overview tile opens its own page, shaped for what it is. Today's jobs is a timeline with who is on each job and whether they are driving there or on site. Owed to you and Quotes to chase have a Remind button on every row that sends the reminder there and then. Open jobs are grouped by stage with Call and Directions on each. Customers search as you type, A to Z. Alerts open and clear. The full page is one tap further down
• +Choosing your Overview tiles: hold the dots and drag a tile into your order
• +Invoices, Quotes and Orders read properly on a phone: the name gets the full width and the amount and stage sit on their own line underneath, the same fix the Jobs list had
• +The Overview on a phone is tiles. Under Daily attention: Today's jobs, Quotes to chase, Owed to you, Inbox to file, New enquiries, Open jobs, an icon and a name each, one tap to the page. Tap Edit to tick the ones you want and put them in your order; the choice is yours alone and follows you to any phone. A computer keeps the full cards
• +Faster. The Overview shows Daily attention the moment it is ready and the cards fill in behind it instead of the whole page waiting. The Jobs page folds Done and Cancelled to the latest ten each with a Show all, so a business with hundreds of finished jobs no longer draws every one of them on each open (searching or filtering still shows everything that matches). A job page asks the database in two rounds instead of four
• +Tapping a notification on your phone opens the thing it is about. A push about a new email opens the Inbox, one about a job opens that job, in the app, including when the app was closed
• +The Jobs list reads properly on a phone. The job's name gets the full width and the person and stage sit on their own line underneath; a long stage like Ready to invoice no longer squeezes the name into one word a line. A held job's line no longer says Waiting on twice
• +A bar along the bottom of the phone. Home, Jobs, New, Schedule and More, always one thumb away, on the website and in the app. More opens everything else as a grid of tiles, and New starts a job, quote, invoice, customer or purchase order from anywhere. Field staff get My day, Schedule and More. It steps aside while you type or while a Save bar is up. A computer keeps the top menu as it was
• +Tap a photo on the photo report page to see it big and zoom in, the same as on the job itself. Sorting fifty photos by their captions needed a proper look at each one
• +Diary notes open on tap. A long note on one line was cut off with three dots and would not open, so the end of it could not be read. Now any note longer than its line opens to the full text when you tap it
• +Condition reports: the person who attended can write it. An employee on the job now sees Condition reports on that job, can start one and fill in the whole draft from the roof, and the office tidies it and issues it. Issuing, the client link and quoting from the findings stay with owners and managers
• +Drag photos into order on the photo report. Hold the grip at the top of a photo and drag it to where it goes, on the phone or on a computer; the others shuffle along. The arrows are still there for a nudge
• +Deleting a job photo now deletes it. Since July the x on a job photo confirmed, the page refreshed and the photo stayed. Fixed, and the photo report updates too
• +Setting up asks the right questions. A new business now says where it's based (so every time and date follows its own time zone), whether it's registered for GST (so the first quote is right), how it names its jobs (by what the job is, or by a job number ONARA hands out), and whether it does its books in Xero, which puts Connect Xero on the setup list
• +Mark an invoice as sent without emailing anyone. For invoices you upload to a client's portal or hand over, a draft no longer has to sit as a draft: tap Mark as sent, no email, and it takes its invoice number and due date, the PDF appears to download, the job is finished if that invoice finishes it, and nobody gets an email
• +A note to the crew. On any job, type a line (bring the long ladder, call the tenant before you leave) and it lands on the phone of everyone on the job: in the ONARA app if they have it, otherwise by text, otherwise by email. The note is written in the job's diary and listed under Sent to the crew. To reach one person about anything, their Team page has Send a message. One way, no inbox, no chat: they ring or text you back as they do now
• +Nothing you type is lost to a reload. The photo report page now saves by itself a couple of seconds after you stop typing, with a Saved mark showing the time. And on the forms that wait for a Save (a new quote or invoice and their line items, a new job, a job's details, the photo report), what you've typed is kept in your browser as you go: if the page reloads, your login times out, a new version of ONARA arrives, or the browser throws the tab away while you're on the phone, it all comes back when the page opens again, with a note saying so and an Undo. A new notification no longer refreshes a page you're in the middle of typing on
• +Photo reports, area by area. Give each photo an area (Kitchen, Roof north side, Switchboard) and the report groups them under that heading, every angle of the one problem together, with Before, During and After as a tag on each photo. Put the photos in the order you want them read with the arrows on each one; the sorting page shows them in the report's order, so what you see is what prints
• +Ask Claude or ChatGPT. Connect your own AI assistant to ONARA under Settings, AI assistants, and ask it in your own words: what's on tomorrow and who's free, who owes me money over 30 days, book a gutter clean for Sarah Jones next Tuesday at 9 with Liam on it, draft a quote for the Henderson job. It can look things up, raise and book jobs, add diary notes, add customers and draft quotes and invoices. It never sends anything to a customer, takes a payment, or marks a job done: every draft waits for a person to check and send. It gets the same reach your login has, everything it does is written in the activity log and the job's diary as you via the assistant, and you can disconnect it any time. Included in your plan; your assistant's own subscription does the thinking
• +Turn the week round. Above the week board, Team across the top puts everyone across the top and the days down the side, so a team of ten fits on one screen, with the names staying in view as you scroll through the week. Dragging, stretching and tapping jobs work the same either way. Team down the side goes back, and each person keeps their own choice
• +Site visits for quotes. A quote that needs a look before it is priced gets a site visit, booked on the quote or in the same step as raising a quote request from the Inbox: the day, a start time and length if you know them, who is going, and a note. It shows on the Schedule and the team schedule in its own colour, marked Site visit, never as a job. Whoever is going sees it on their phone, in their calendar feed, and gets a nudge at its start time, and when the quote wins and gets its job, the visit is written into the job's diary
• +Give a quote its own job. When a quote made on an attendance job is then ordered on a separate purchase order, tap Give it its own job on the quote: the quoted work becomes a job of its own for the same customer and site, with the new PO, and the quote and any invoices made from it move across. The first job keeps everything else, and both diaries record the move
• +Two purchase orders, one quote. A stage on a quote can now be a dollar amount as well as a %, ex GST on a Plus GST quote, and each stage's invoice can quote its own PO, typed beside the stage before you create it. So a quote ordered on two POs bills as two invoices, each for its own PO's amount and number
• +Your own time zone. Businesses outside WA choose theirs under Settings, Preferences (Perth stays the default), and every date and time follows it: screens, quotes, invoices, PDFs, emails, timesheets, the schedule, the crew's start-time nudge and Books. Summer time in the eastern states is handled for you
• +Quote requests from the Inbox. An email asking for a quote can be raised as one: an empty draft quote ready for your estimator to price, with the email and its paperwork at the top for your team, and no job until the customer approves it. Create the job from the approved quote and the email and paperwork go onto the job. Requests still waiting to be priced show on your Daily attention
• +Variations. Found more work on site? Add a variation from the job, price the extra, and send it for the customer to approve before you start. Variations are numbered on the job (Variation 1, 2, 3), ask for no deposit, and add up on top of the original quote, with the job showing what is approved and what is waiting. On a work order, approved variations raise the authorised limit. Each is invoiced on its own, and any approved but not invoiced shows on your Daily attention
• +Photo reports for insurers and property managers. Sort a job's photos into before, during and after, give each a line saying what it shows, and leave out the ones they don't need. The report puts them in order under your letterhead with the customer, the site, the claim, work order and PO numbers and your notes, and you email it or share a link they open without a login, to print or save as a PDF. Stop the link working any time, and every send goes in the job's diary
• +Split an email with several work orders. When an email in your Inbox carries more than one file, review and split it into one item per file: each gets its own reference and its own job suggestions, read from that file alone, and you file each one to its own job. Nothing changes until you press Split
• +One job, several days on site. A job's Days on site list keeps every day the crew are, or were, on site, each with its own start, hours and crew, and each shows on the schedule for its own day. Back on site adds tomorrow in one tap, a missed day can be added back, and moving a job's date no longer wipes a day that has already happened
• +Send a quote or invoice to someone else. While a quote or invoice is waiting on the customer, Send to someone else sends the same one to whoever you tick or type: the right address when one was captured wrong, or another contact for the site. The site contact and property manager are listed whenever you choose who it goes to, never ticked unless you choose them. Send it again (Re-send on an invoice) still goes to the customer and the contacts on their record in one tap
• +Automatic job numbers, written your way. For businesses that name jobs by number: switch it on under Settings, Preferences, and a new job left without a number gets the next one, like 27NG3200, with the financial year in front turning over on 1 July while the count carries on. ONARA fills in your letters and year from the numbers you already use. Type a number instead and yours is kept, so older jobs keep their numbers. A number already on a job is never given out again, and changing one is written in the job's diary
• +Who is where, right now. The crew get two buttons under each job on their phone, Driving there and Clock on. Finishing one job and heading to the next is one tap: the job they were on is recorded and the drive starts, and Arrived, clock on starts the time on site. On the team schedule's Day view, each person shows On site at, Driving to, On a break or Off the clock since, with a mark on their jobs, and the page keeps itself up to date every minute. A clock left running from yesterday is flagged. No tracking and no GPS: it shows what the crew tap
• +Leave on the schedule. Put annual leave, sick leave, personal or carer's leave, an RDO or unpaid leave on anyone's days, from the team schedule (or their page under Team, with Team access). It shows striped and named on the day, the week and the month, a job booked for someone while they are off is flagged in red so it can be moved in time, and the leave in view is listed under the form with a two-tap Remove
• +The team schedule, by the day, the week or the month. Schedule, then Team schedule, shows who is booked where at a glance. Day draws everyone's day from 6am to 6pm with each job where it sits and as long as it runs, the suburb and the customer, and who is free. Week is the week board, where you drag and stretch work. Month lists every day's jobs with the people on each in their colours, and narrows to one person's month or to the work nobody is on yet. For owners and anyone with office or manager access
• +Photos on a purchase order. Tick photos from the job on the order and the supplier sees what needs fixing on their order page and in the PDF, with a line in the email saying they are there. Works on an order already sent too, on the link they have
• +The authorised limit on a work order. Type the order's limit on the job (or let the Inbox read it off the work order, "Purchase Order Limit: $500 + GST"), and it shows at the top of the job with what you have quoted and invoiced against it. Building a quote or invoice from the job, the total shows what's left and turns amber the moment a line takes it over, and the send screen says the same before it goes out. Nothing is blocked; you get a variation approved, then send
• +Payment terms per customer. A builder, hospital or agency that pays on its own terms can have its own days to pay and its own reminder rhythm (every fortnight, monthly, or off), set once on the customer's record. Their invoices get the right due date and a terms line to match, and their accounts team stops getting a chase every week. Everyone else keeps your business defaults
• +Push notifications on the ONARA app. New enquiries, accepted quotes, payments and Inbox arrivals buzz the phone the moment they happen, for the owner and any team member with manager access. The crew get their own: a job-starting nudge at start time and a heads-up the moment a job is assigned to them. In the iPhone app from version 1.1, on the App Store now
• +Clock on from the phone. Everyone on the tools gets a Clock on button on each of their jobs, and when a job's start time arrives, a nudge on the phone and a banner on their home screen. Nobody forgets to start the clock
• +Scan a docket. Handed paperwork on site? Photograph it on the job page and ONARA files it as a dated PDF on the job. No printer, no email, no glovebox archive
• +Directions on every job. One tap next to the address opens your maps app with the destination set
• +Black spot proofing. Photos added with no signal wait on the phone and send themselves when you're back in range, and a half-typed note survives anything. Country members, this one is yours
• +PO and work order numbers now sit right at the top of the job page, under the customer, with a quick add if the job doesn't have one yet
• +Daily attention, at the top of your Overview. Every day it lists what's slipping through the cracks, and nothing else: enquiries waiting for a reply, finished jobs not invoiced yet, won jobs with no date, jobs today or tomorrow with nobody on them, overdue invoices to call and chase (only once ONARA's own reminder emails have had their go, and it tells you how many went out), Inbox emails to file, timesheets to approve and held jobs due a check. Each is one line until you tap it, the whole card folds away if you'd rather, and anything you deal with drops off. Invoice it straight from a finished job, tap Replied once you've called an enquiry back, Called once you've rung about a late invoice (it rests for a week), or No invoice needed for warranty and no-charge work. No AI, nothing to set up, and it costs nothing extra
• +The week board. Your whole team down the side, Monday to Sunday across, every job a block on someone's day. Drag a job to move it or hand it to someone else, drag its bottom edge to stretch it to the time the work needs, and drag new work in from the list of jobs with no date yet. Each person shows the hours planned against the hours actually logged, colours show where every job is up to, and double bookings stand out. On a phone, tap a job to plan it instead
• +Labels on jobs. EWP required, Multiple trades onsite, Call site contact before attendance: put a label on a job and it shows on the job, the Jobs list and the crew's own list in the same colour everywhere, rides in the alert that lands on the tradesman's phone when he's put on the job, and filters the Jobs list (so every EWP job is a saved view). Labels you've used before come up as you type; nothing to set up
• +Ready to invoice. A new stage between In progress and Done for the moment the work is finished on site but not yet billed. The crew mark it from the job page, it leaves the schedule, it gets its own group on the Jobs board and a filter, and Daily attention lists every job waiting there with an Invoice it button. Send the invoice from ONARA and the job moves to Done by itself; if you bill elsewhere, mark it Done yourself. Importing a spreadsheet with a Ready to invoice column maps straight to it
• +The office hears about new work. When anyone logs a new job that still needs a quote, a date or a person on it, it reaches the bell and the phones of everyone with all-jobs access (never the person who typed it in). On a computer the bell now checks itself every 30 seconds and gives a short chime and a pop-up when something lands, with Desktop alerts you can turn on once for a proper Windows notification even while ONARA is behind another window. Daily attention gained the matching line, "N new jobs not picked up yet", longest waiting first
• +Logins for the whole crew, without the nagging. Daily attention now lists any team member with no login yet, with a Send invite button beside each name (and Not needed for anyone who won't use one). Team members without a login still get every job alert by email and text, now with the day, time and address in it, plus an Ask for my login button that tells you in one tap. And on the phone side, a Get the app card on the crew's home screen points iPhones to the App Store and lets Android users ask for the early-access link
• +On hold. Park a job that is waiting on an insurer, a part, a tenant or another trade: say what it is waiting on and when to check back, and it leaves your schedule until then. Held jobs get their own group on the Jobs list, their own stage in the filters so you can save a view of them, and they flag themselves on your dashboard the day they are due a chase. Taking one off hold puts it back exactly where it was, and the diary records both, so you can finally see how long work sits waiting on someone else

Improved

• +A job raised from a work order gets its address. The Inbox now reads the site address off the email or its paperwork ("Site address: 14/22 Ocean Dr, Scarborough", or the address in the subject line) and offers it on the review screen, ticked, for a new job or a job with no address yet. When it is one of that customer's saved sites, the job goes on the site with its contact and property manager; a quote request lands on the site too
• +The quote and invoice forms use their whole card on a computer: the line items and totals run the full width, with the header fields kept at a reading width
• +The Inbox says which job it means. Each "Review & file to" suggestion now carries the job's own work order or PO number, its address, its date and its stage, and a suggestion that only matched the customer says so ("Same customer, but nothing in the email names this job"), so a builder's five open jobs are told apart before anything is filed. The review screen prints the same beside the job's name
• +The job diary stays readable. The texts and emails the crew get when a job is assigned to them no longer pile into the diary one per person per channel. They sit in their own Sent to the crew card under the diary, folded shut, one line per assignment (who, by text or email, and when), with a failed send still flagged. The diary keeps your notes, the stage changes and the customer's messages
• +Search tells jobs at the same address apart. Each job in the search box now carries its stage as a coloured badge (Done, In progress, Cancelled and the rest, the same colours as everywhere else) and its date, and the jobs still running sit above the finished ones. The "which job?" lists when linking a quote or an invoice put finished jobs last and say Done, Cancelled or On hold beside them
• +Switching from Xero brings the right figures across. Imported invoices now carry Xero's due date, its GST treatment (ex GST, inc GST or no GST) and the amount still owing, so each one totals what Xero billed and a part-paid invoice shows what is left. ONARA leaves imported invoices out of its overdue reminders, because Xero may already be chasing them; open one to switch ONARA's reminders on for it, and it is chased under Xero's invoice number for the amount Xero had owing. Running the import again brings invoices that were still owing up to date
• +Add a whole site without leaving the quote. “+ Add a new site” on a job, quote or invoice now takes the site's address, its site contact, the property manager and access notes, not only a name, and saves it under the customer as you save. Picking a site works like picking a customer: type part of its name, street or suburb to find it, and if it isn't there, “+ Add” offers it as a new site with the name already filled in
• +Name jobs by your own job number. If your office runs on its own numbering, set “What do you call a job?” to job number under Settings, then Preferences, and the box on every new job reads Job # instead of Title. The lists for linking a quote or invoice to a job now show each job's site and date beside its name, so the right job is easy to pick
• +Search by the paperwork number. Type a PO, work order or claim number into the search box at the top of any page, or into the Jobs, Quotes or Invoices search, and the job or document carrying it comes up, with the number shown so you can see why. Typed with or without the PO in front, spaces or dashes, it still matches. The Jobs, Quotes and Invoices lists now show each row's PO and WO under the customer, and Quotes and Invoices search by their own number too
• +A small 'Made with ONARA Ops' line now sits at the very bottom of your booking page, quotes, invoices, customer portal and customer emails, the way Square, Stripe and Xero sign the invoices their customers send. Your logo, colours and name stay on top. If you'd rather it wasn't there, untick it in Settings, Branding, and it's gone from everything
• +Quotes and Invoices now filter by customer and site as well as status, and any combination saves as a view, the same as Jobs
• +Paperwork into the Inbox finds its customer more often. Besides an email address, ONARA now recognises the customer's company web domain, their full name, or their initials, so a St John of God work order lands on the customer you saved as SJOG. It shows why it picked them, and a work order number now goes into the job's work order slot instead of the PO slot
• +The same customer in your book twice? Owners can now fold one record into the other. Jobs, quotes, invoices, sites, contacts, files and message history all come across, you pick which details survive where the two disagree, notes from both are kept, and there is an Undo right there afterwards if it was not what you wanted

Fixed

• +Price list items now say whether they are something you buy (your cost, marked up when you quote it) or something you charge (your own price, like a call-out fee or an hourly rate). Something you charge fills the price with no cost, so the profit on a quote reads right; before, your own rates showed as 0% profit. Switch any item with one tap on the Price list
• +PDFs date a quote, invoice or purchase order by the Perth day, like the web page; one raised before 8am used to show yesterday's date on the PDF only. Customer statements and the date boxes in Books go by the Perth day too
• +Daily attention keeps a job on the list when it only has a stage invoice and the rest still needs billing, and lists a sent invoice that owes $0.00 as one to mark paid instead of one to chase. A stage invoice no longer hides earlier hours and materials from the next invoice made from the job
• +On a quote with options nobody has chosen yet, the Convert button is replaced by a note saying to record the option first
• +Invoicing a job that has an accepted quote points you to Convert, which takes off the deposit already paid and any stage invoices, so the customer is never billed for the whole job twice. A quote's deposit can no longer be paid once the job has been invoiced another way
• +A deposit paid when the customer booked is remembered with its amount, shown on the enquiry, taken off the job's invoice, and counted in Books
• +Every total is rounded to the cent one way. A half cent always goes up, so the page, the emails, the PDF and the card charge can no longer land a cent apart, and Subtotal plus GST always adds up to the Total. Stage invoices that add to 100% now add up to the quote exactly, and a purchase order's page and PDF always agree
• +ONARA Books counts each paid invoice's own GST, to the cent, dates money by the Perth day it was paid, and counts card deposits customers paid on a quote. The GST/BAS, Reports, Job profit and the accountant's export all use the same figures
• +Tap a photo to see it full screen. Job, quote, invoice, enquiry and report photos open on the page, on a phone too, with next and previous, and a tap to zoom in. Before, a photo could only be seen as a small square
• +The Inbox no longer slides sideways on a phone when your job list has long names
• +Card payments are checked before they count. A payment only marks an invoice paid when it landed in your own Stripe account for the invoice's total. One for a different amount, or a second payment on an invoice already paid, waits on the invoice under Card payments to check, and the customer's page tells them it arrived and not to pay again. Refund it in full in Stripe and their Pay button comes back by itself. Two people paying the same invoice now share one checkout, and a checkout left open closes after 35 minutes
• +Plus GST totals are the same everywhere. On a quote or invoice priced plus GST, the amount in the email, the follow-ups and Books income now match the total on the document itself. Before, those three left the GST off
• +Materials from a job on a plus GST quote or invoice. A material you charge back from a job now shows before GST and the total adds the GST back, so your customer pays the figure the job showed. Before, GST went on twice
• +A second tap on Send can no longer un-pay an invoice or break the link already in your customer's inbox. Send is for a draft; after that it is Re-send
• +A customer can no longer accept a quote from a page they had open before you changed it. They are shown the quote as it stands now and accept from there, and the trail records the amount they agreed to
• +Your data export includes every row. For the largest accounts it used to stop at 1,000 rows per file without saying so
• +The 'Just for you' profit card no longer counts GST as profit, or a deposit already paid as a loss
• +Bank details and payment terms on your invoices can only be changed by the owner's login
• +Adding your card before your free period ends never charges early. The Billing page names the day the first payment comes out, and checkout shows $0 due today
• +A quote made from a condition report is priced before GST, the way the report states its estimates
• +Your rate no longer offers a whole crew's timesheet hours as one person's billable hours, which made the suggested rate far too low
• +A monthly bill due on the 31st in Books no longer skips a month, and adding an expense, bill or trip says so plainly if it did not save
• +Switching from Xero no longer stops at 1,000. A Xero with more than 1,000 customers or 1,000 sales invoices used to stop there and still say the import was done. The whole list now comes across. A long one comes in stages: the page says plainly when the import is not finished, and Continue import carries on from where it stopped
• +Quote amounts show the dollar sign again when a quote is sent again and in the automatic follow-up emails, the same as the first send
• +Convert to invoice now takes off what has already been paid or billed. A deposit the customer paid by card and any stage invoices raised from the quote each come off as their own line, so the invoice, its PDF, the Pay now button and the reminders all ask only for what is still owed, and ONARA tells you what it took off. An ex-GST quote also stays ex-GST when it becomes an invoice
• +Changing a timesheet entry from work to travel now also keeps it off the labour line the next time you build an invoice or quote from the job (and travel changed back to work goes back on). Before, only the label changed, so corrected drive time could still be charged. An invoice you have already made is not changed
• +The on-the-way text now names the person who tapped it when they're on the job, not always the job's lead, so the customer is told who is actually coming
• +The driving route opened on yesterday before 8am. It now opens on today, Perth time
• +An email that never reaches your customer is no longer shown as delivered. Once a customer's address bounces, the email service refuses anything sent to it after that, and ONARA used to go on showing those quotes and invoices as "Delivered, not opened yet". Now the document says it never arrived, the bell (and your phone) tells you the moment it happens with a link straight to it, and the send screen and the customer's page warn you before you send to an address that bounces
• +The next visit of a repeating job now carries the PO number, the labels, the authorised limit, the start time and the duration across, as well as the site, crew and checklist it always did. A monthly clean on one purchase order used to arrive each month with no PO on it. The work order slot starts empty on purpose, since a work order is per visit, and the Inbox offers the new visit first when that month's work order email arrives
• +Line breaks you type into a quote or invoice line, or into the notes, now print exactly as typed on the page and in the PDF. They used to collapse into one block, so a five-line scope of works read as a paragraph
• +Repeating jobs can now repeat every 3, 4 or 6 months, or yearly, for preventative maintenance and filter cleans that run on a builder's or hospital's cycle. The next visit keeps the same day of the month
• +A reference the Inbox finds in an email or a work order is now saved the way you would type it (POG0434285, not PO-POG0434285), so it matches the number on the customer's own paperwork and prints once on the invoice. Follow-up emails about a work order now find the job by its WO number too
• +An accepted quote with no job now offers to link to the customer's existing open job before it will create a new one, so the same work can't end up as two jobs
• +Setting a job's stage from the job page or the edit form (including Ready to invoice) now goes on the job's diary and the activity trail, with who did it and when, the same as the automatic moves
• +The owner's own staff record no longer shows under "team members with no login yet", and the Send invite and Not needed buttons show they are working, so a slow tap can't fire twice

Added

• +The ONARA Inbox. Every member gets a private ONARA email address: forward any email a job generates, supplier pricing, a customer's photos, an agent's work order, and it lands in ONARA with its attachments. ONARA reads the email and the PDFs on it, suggests the job it belongs to and shows its evidence, then a review screen lists every proposed change, copy these files, write it into the diary, save the PO or work order number, and nothing happens until you approve it. No email yet? Raise a new job straight from one, or add paper straight to the Inbox without forwarding anything
• +Documents through your booking form. Turn on File upload and customers attach plans, purchase orders and spec sheets with their enquiry, and every file follows the enquiry into the job
• +Saved views and bulk assignment. Stack filters on Jobs, Enquiries, Quotes, Invoices and Orders, save the combination as a named view, and return to it in one tap. Filter a site's jobs and assign the lot to one person in a single action
• +Team access levels. Team members carry their real role title, and each access level says plainly what it includes: Employee, Foreman, Office, Operations Manager, or Custom with individual switches. Money and wages stay owner-only, always
• +Two-factor sign-in. Password plus a six digit code from your phone's own code app. An owner can reset it from Team if a phone is lost
• +Quote sections with subtotals. Break a big quote into sections, each with its own subtotal, and choose per quote whether the customer sees every line or section totals only
• +The job Diary. Notes and every message sent for the job, one line per entry, tap to read, in order, permanently. The job's files sit in their own section below it
• +Make them sound like you. Your own opening lines on quotes, invoices, confirmations and receipts, your own sign-off, and an on-the-way text written entirely in your words. Chasers stay neutral on purpose
• +Scan to pay. Payable invoice PDFs now print a QR code, so even the paper copy on the fridge takes card payment
• +Appointment reminders. The day before a booked-in job, the customer gets a text with the time, so fewer Tuesdays die to a no-show
• +Payroll export. Approved timesheet hours download as a CSV, one row per person per day, ready for your bookkeeper
• +Units on quote lines (hrs, m2, ea), so 2.5 reads as hours, not mystery
• +Choose who gets quotes and who gets invoices on each customer, so the accounts inbox stops receiving quotes it never wanted
• +Change a quote after you've sent it. Same number, same link, the customer's copy updates, and nothing needs retyping

Improved

• +Saving a quote now lands on a preview of exactly what the customer opens, and you send from there. The quote page also carries Edit at the top
• +Sites show on quotes, invoices and their PDFs, and new customers and sites can be created inside the job and quote forms
• +Photos drag and drop onto jobs, and up to 15 PDFs attach in one go
• +Whatever brand colours you choose, buttons and headings keep their text readable, on screen, on PDFs and in emails
• +Staff can fix their own timesheet entries while the week is still open
• +Headings across the whole app are bigger and clearer

Added

• +ONARA Ops is on the App Store. Search ONARA Ops or grab it from the link in the footer, log in and everything is exactly where you left it. Android keeps working the same as always in the browser, installed like an app
• +Subbies on jobs. Log what you pay a subcontractor right next to your materials, capture their ABN as you go, and the Reports page keeps a running subbie payments table for the financial year, which is your TPAR building itself instead of an August panic
• +Send a job to a subbie by text. They get a link, see the work, the address and the money, and accept on their phone with no app and no account. When they mark it done, the cost lands on your job with their ABN attached, ready to bill on
• +A set-up checklist on your dashboard that ticks itself off as your account gets going, so the five moves that matter most are never a mystery
• +Checklist templates on job types. Build the checklist once against a job type and every job of that type arrives with it already filled in, instead of typing it job by job. There is a shortcut too: get one job's checklist right, then tap Save as the template. A type can also carry a default write-up now, so the description arrives pre-filled as well. Straight from member feedback
• +Quotes now chase themselves. A polite nudge goes to the customer three days after you send a quote, another at seven, and a heads-up before an expiry date lapses. It stops the moment they respond, you can turn it off per quote or for the whole business, and every send is logged in Messages. Invoices already chased themselves; now the money is followed up at both ends
• +See when they've seen it. Sent quotes and invoices now show "Seen by the customer" with the time they first opened the email, or a warning when the email bounced, so you know whether to wait, call, or fix the address. First open only, and it says nothing when it cannot know for sure
• +Signatures on your phone. Standing with the customer? They can accept a quote by signing on your phone, and when the work is done they can sign it off the same way. Name, signature and time are kept with the job as a record that cannot be edited, and a signed job prints its signature on the job sheet
• +Your rate: are you charging enough? On your Team page, the charge-out calculator other apps sell now lives in ONARA, pre-filled with your REAL numbers: your actual costs from Books and your actual billable hours from timesheets, instead of guesses. See your recommended rate, see who on the team charges under it, and set their rate to it in one tap
• +Kits. Bundle the jobs you price again and again, labour and materials together, on your Price list. Pick a kit on a quote or invoice and every line drops in at once, priced your way with your markups. Other apps charge $99 a month for a version of this
• +Quote options: good, better, best. Offer up to three named options on one quote ("Repair" / "Replace" / "Replace + upgrade"), each with its own lines and price. The customer sees them side by side on their page and picks one, and the chosen option becomes the job, the invoice and the paperwork. The industry stat behind it: shown options, most customers pick better than basic

Improved

• +The Reports page has been rebuilt: colour coded, plain English, and it now earns its spot on the menu
• +The guided tour covers much more of the app, and you can replay it any time from Help
• +Your public booking and landing pages got a cleaner, whiter look

Added

• +Purchase orders. Order materials from your supplier on your own letterhead, with your own PO number, emailed to them or sent as a link. When it turns up, one tap adds every line to the job's materials ready to bill. Most apps charge extra for this or do not have it
• +Markup on materials. Set what you add to the gear you buy for a job, and the job totals up what it cost you, what the customer pays, and what you made. Leave it empty and materials charge at cost, exactly as before
• +More than one person on a job. Put your whole crew on it: everyone sees it, gets it on their schedule, can clock onto it, and is told when you add them

Improved

• +Timesheets got a full going-over: hours land on the day the work happened, a timer left running overnight can't bank three days, and times read in your own timezone

Fixed

• +Hours logged against a job could be charged again on a second invoice from that job. They are now billed once, the same way materials always have been

Added

• +Ex GST pricing. A builder's purchase order is written plus GST, so now you can type the exact figure off the PO and your customer sees subtotal, GST and total separately. Homeowner work is unchanged, and you choose per job. Shows up if you are registered for GST
• +Preview what your customer gets before you send it. The real page they open, who it is going to, and the number it will take. Nothing sends while you are looking
• +Cancel an invoice you sent by mistake. It stops being chased, stops counting as money owed, keeps its number so your numbering stays straight, and anyone opening the link sees it is cancelled
• +Describe the work once on the job and it carries onto the quote and the invoice

Fixed

• +Invoices sent before about 8am were being given a due date one day early
• +Business settings no longer clear other details saved against your business when you save

Added

• +Accepting a quote now turns it into a job in one tap, bringing the customer, address and details across. Won it on the phone? Mark it accepted yourself instead of waiting for them to click the link
• +Quotes and invoices can go to more than one person. Save the contacts on a customer, say who gets quotes and who gets invoices, and add a one-off address when someone needs a copy
• +A search box at the top of every page. Find a job, a customer, an invoice or a setting by typing a few letters
• +Your job page now lists the quotes and invoices raised against it, so you can see what you quoted and whether you have already billed it
• +Materials you tick as chargeable now carry onto the invoice instead of being retyped
• +Optional start times on jobs, and your jobs in whatever calendar you already use

Improved

• +The price list is easier to find, and now drops down on a quote, an invoice, or when logging materials on a job
• +PO, work order, claim and insurer numbers sit openly on the job and print at the top of the PDF, instead of hiding behind a heading
• +Your quotes list shows how old each one is, so you know which to chase
• +Only jobs you have not cancelled or completed show on your schedule and calendar

Fixed

• +Adding photos to a job only ever uploaded five at a time and discarded the rest without saying so. Add as many as you like now
• +Hours logged before 8am were being recorded against the previous day
• +Quotes and invoices sent to a customer with a comma in their address could silently fail to find them in search

Added

• +A price list that remembers your supplier costs and markups, so quotes build themselves and you always see your margin
• +Recurring invoices for repeat customers, generated automatically
• +Milestone invoicing, so you can bill a large job in stages
• +Attach photos and files to your quotes and invoices
• +An end of financial year tax pack to hand straight to your accountant
• +A guided setup tour for your first job, quote and invoice

Improved

• +Every Books report now downloads as a branded PDF with your logo, ABN and contacts

Added

• +Online booking pages with a customisable booking form, so your customers book you directly
• +Quotes and invoices in your branding, sent by email with a shareable link
• +Pay now on invoices, powered by Stripe, money goes straight to you and we take no cut
• +Job scheduling with list and calendar views, and assign work to your team
• +Customer records with history, notes and job photos in one place
• +Team roles (owner, manager and staff), each with the right level of access
• +ONARA Books, an optional built-in bookkeeping add-on (income, expenses, BAS, reports)
• +One-way Xero sync for businesses that already use it
• +SMS and email notifications for new bookings, quotes and invoices
• +Works on any device and installs to your phone like an app